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Lost EHM need help!!!
Posted: Fri Dec 12, 2008 5:56 pm
by blatt81
My computer crapped out on me so I got it repaired and now I don't have EHM 2007 anymore is there any way I can get it back without having to pay for it again. I don't have the activation code anymore. Can anybody help me!!!
Posted: Fri Dec 12, 2008 7:39 pm
by harmonica
Contact the service that is responsible (forget their name) for the activation code and provide as much info as you can about the original purchase. Since you don't have the code, give them an approx of when you bought it, what kind of credit card you used, the last 4 digits, your personal info and they should be able to help you out. Or just ask them what is required.
I had a similar situation about a month back. They got back to me really fast and on the weekend. I was impressed.
Posted: Fri Dec 12, 2008 7:44 pm
by archibalduk
eLicence are the people to talk to. They will be able to give you your licence key.
You don't have your licence key in any e-mails they sent you when you purchased it? I don't know what the deal is when you purchase it as I got mine free from SI for being a beta tester.
I strongly recommend you do what I have done - burn EHM along with the latest patch on a CD and also include a text file with your licence key. Then you will avoid this problem in the future.
