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Game Purchase Question

Posted: Sun May 17, 2009 9:28 am
by jtilson23
Just started playing the game about a week ago. Thought I'd play the demo (which I downloaded) and be done with it before it even reached the february cut off. Except I ended up getting hooked with my little dynasty and decided I needed to purchase the whole game. When the demo ran out (Feb 27th or such) I clicked the link to go to the store and purchased the 34.99 game into my shopping cart. When choosing method of payment I selected paypal and went through all the required info to set that up. Only problem was, it said there was an "esellerate" error and that the transaction did not go through.

My questions are:

1) Did I get charged for that?
2) How come there was an error (I've tried twice since and it didn't work--I do have adequate funds available)?
3) When I do purchase it from the site, will it make me download a whole new copy... and will I lose the 3.0.4 patch and all my progress? I would hate that. How do I purchase a code through paypal (no credit card) and not lose my game.

Thanks!

MOD NOTE: Changed subject line to reflect the topic being discussed. In the future please use a descriptive subject line. Thanks! - B72

Re: Quick Question

Posted: Sun May 17, 2009 3:21 pm
by Tasku
You really should direct this sort of inquiries to Sports Interactive, e-license or PayPal. We're just a fansite.
jtilson23 wrote:3) When I do purchase it from the site, will it make me download a whole new copy... and will I lose the 3.0.4 patch and all my progress?
No. You will not need to make any new downloads or lose any progress, since the game will only unlock and allow you to continue.

Posted: Sun May 17, 2009 10:15 pm
by jtilson23
Sorry about posting on a site that might not be correct for the question, figured I might be able to get a quick response from you guys as you've all purchased it and may have gone through what I did.

It's weird, because I tried all 3 ways of getting the game. The pre-start purchase screen, post-february purchase screen, and going to the website without even turning on the game. Also, with all three methods I tried paying with paypal or with credit card and I get the same esellerate error to basically contact either paypal or the bank. Yet, there is no reason too as I have more than sufficient funds in each account.

Weird.

Thanks for the reply though.