EHM The Blue Line

archibalduk wrote:It sounds like you're running the CD ROM exe whereas I'm guessing you need the eLicense one.

Your best bet is probably to unlicense and uninstall the game. Then reinstall and relicense.

1. Click on the Start Menu and right click on Computer (or alternatively right-click on My Computer from the desktop if you have XP/Vista). Click on Manage":



2. Click the small plus sign (+) next to "Services and Applications"

3. Click "Services"

4. In the right hand pane, browse the list of Services until you find "LicCtrl Service" and double click on it.

5. In the dialogue box that opens, check to see if the Service Status indicates that it is "Started". If it is not, click the "Start" button. If the status indicates "Started", click the "Stop" button and then the Start button to reset the service:



6. Click the OK button and then exit the" Manage" application.

You may need to adjust your Data Execution Prevention settings in Windows (a built-in security feature of Windows, available since Windows XP Service Pack 2). These settings may be interfering with the functioning of the eLicense copy-protection/DRM software, which in turn causes nothing to happen when you attempt to launch the game.


For Windows XP:

1. Go to the Start Menu and open up the Control Panel.
2. Open up the "System" control panel.
3. Click on the "Advanced" tab.
4. Click on the "Performance" section's "Settings" button.
5. Click on the "Data Execution Prevention" tab.


For Windows Vista & Windows 7:

1. Go to the Windows/Start Menu and open up the Control Panel.
2. Open up the "System" control panel.
3. Click on the text that says "Advanced system settings" in the menu column to the left.
4. Click on the "Performance" section's "Settings" button.
5. Click on the "Data Execution Prevention" tab.


Once you have gotten to the "Data Execution Prevention" tab the following instructions are universal to Windows XP, Vista and Windows 7:

1. Verify that "Turn on DEP for essential Windows programs and services only" is selected. If it is not, select that option and click "Apply" and then try and run the game.

Note: Even if you see that option checked already, go ahead and uncheck and then recheck it to ensure that its activated!

2. If the game still does not launch (or you still get the error message), then go back and select the other option "Turn on DEP for all programs and services except those I select" and click the "Add" button to add exceptions to DEP. You will be presented with the 'Open' file dialog box where you will need to browse for the following files:

3. All games will need "Runservice.exe" added as an exception (which is the executable file for the 'LicCtrl Service'). This will be found in the 'C:\Windows' directory. If you do not find this file, then the game may not have been licensed yet or something else may have happened to the file. You will have to manually copy the missing files to the Windows directory (and you may need to launch the File Manager with the 'Run as administrator' selection in Windows Vista and Windows 7).

4. Here's a list of the file(s) that you may also need to add as DEP exceptions for each game. The directories provided here are the default installation directories. If you have installed into a custom directory you will need to locate that directory. The directories listed here will be for installations on 32-bit versions of Windows (the most common). For 64-bit versions of Windows change the "\Program Files" directory to "\Program Files (x86)":

ehm2007.exe - C:\Program Files\Sports Interactive\NHL Eastside Hockey Manager 2007

5. Once you have added the appropriate exception, click "Apply" and then reboot the computer and try to run the game again.

Vista & Windows 7 users: make sure that when you run the game that you have also either right-clicked and selected "Run as administrator" from the popup menu or that you have modified the Properties of the launching shortcut to "Run this program as an administrator"!

6. On some occasions these DEP settings may not "take" when initially applied. You may need to "Delete" the exceptions you have added and then re-add them. Once you have done that, reboot and try the game again once you've booted back up. If the game still doesn't launch try deleting the exceptions one more time and re-adding them again (and again, rebooting to have the settings take effect). If the game still refuses to launch there may be something else interfering with eLicense that is NOT DEP-related.

7. If making the DEP-related changes (and the required reboots) still does not allow the game to run, then you may have something else interfering with the game or eLicense. The most common culprits are anti-virus, anti-malware, anti-spyware, firewall and other internet security programs (some are even browser add-ons). You may need to temporarily disable these programs or add exceptions to them for eLicense ('Runservice.exe') and the game (using the above listed executable files) to see if this makes any difference. On occasion even temporarily disabling these programs is not enough and they continue to interfere. The Windows Firewall and Microsoft Defender programs rarely have issues with our programs and eLicense, so they are usually not the culprit (so far).

Sample of what the DEP page should look like:

CrockerNHL wrote:Apparently I have some problems playing EHM07... though did nothing unusual.
When I click on the EHM icon on my desktop to open up the game, a small window pops up saying:
"Sorry, could not get a license at this time. Please try running this program later.
23
0"
Does anyone know what this means and how I can fix it? I did as it suggested and
I tried to run it later...it didn't work.
Searched community forums - it's a known problem, no solution :

My system: Win XP, EHM upgraded to 3.0.4 ver. long ago.
Any sort of help would be much appreciated

V4ND3RP00L wrote:I ran into this problem as well and if you email the eLicense place. They will send you the download link for a small patch to fix that problem from happening again.

They say it was something that should have been included in the actual game patch, but it wasn't fixed before the last patch was put out for download.

Anyway, I figured I would just let you know that ahead of time.

Alessandro wrote:I tried all this, no luck. Set compatibility with Win XP SP3, it worked.
Thanks archi

hs0n wrote:My game stopped working.. When i click Lload game i get this error : "Fatal v3.0.4 database.cpp 4133"

anyone know whats wrong?

archibalduk wrote:

hs0n wrote:My game stopped working.. When i click Lload game i get this error : "Fatal v3.0.4 database.cpp 4133"

anyone know whats wrong?

This belongs in a different thread (here). I'll put my answer here but will move it over to the correct thread once you've read it:

When you say that you load a game, do you mean creating a new game or reloading an old game?

A) If it is reloading an old game then it is likely that it is corrupt. There's not much that can be done unfortunately. All I can recommend is that in the future you use rolling saves, don't use compression and ensure you use the save safely option (you will find all three of these settings in the Game Preferences).

B) If it is when you create a new game: Have you changed or edited the database? Are you using a crack?

Viking wrote:I have tried all of the above now except from that small patch, and nothing helps. I hope to hear back from eLicense soon.

Thanks for the effort, though. And I am glad it works for Alessandro.