EHM freezes at startup

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KillEmAll83
Learning to skate
Posts: 3
Joined: Fri Mar 27, 2015 12:03 am

EHM freezes at startup

Post by KillEmAll83 »

Hi all,

I played EHM about a week ago and all was fine. Unfortunately now I can't get past the "Sports Interactive" screen on startup. It seems like it's loading the game but it's just that I can't see it - when I move my mouse it turns into a hand showing there is a link. Just wondering if there's any way to get by this or fix it. I looked around the forum but couldn't find my specific issue.

Picture of what I'm stuck on:

Image

Running Windows 10 and I've tried to open through Steam, tried to open the .exe by itself, also tried running as admin and changing compatibility settings just because. When I change compatibility to Windows 7, I get to the next Sega screen oddly enough.

Edit - I also deleted all the local files and re-installed through Steam. Same deal.

Thanks for any help!! :-D
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KillEmAll83
Learning to skate
Posts: 3
Joined: Fri Mar 27, 2015 12:03 am

Re: EHM freezes at startup

Post by KillEmAll83 »

Turns out it is either the GeForce Experience or MSI Gaming apps. I closed both and it works fine now.

Not sure why but at least I can play!
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CeeBee
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Location: The old guy in Chase BC Canada

Re: EHM freezes at startup

Post by CeeBee »

don't think it's the GeForce experience cause it runs fine for me with it running.
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archibalduk
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Re: EHM freezes at startup

Post by archibalduk »

CeeBee wrote:don't think it's the GeForce experience cause it runs fine for me with it running.
Yeah I run that in the background without any issues either. Hopefully the MSI thing is the cause as I'm sure that'll help others with the same issue.
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Fibbo
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Joined: Thu Mar 04, 2010 9:05 pm
Location: Finland, Jyväskylä

Re: EHM freezes at startup

Post by Fibbo »

I'm having quite a similar problem at the moment, except that I can't even see the "Sports Interactive"-screen or other screens. When I startup the game, my monitor starts flickering and at the same time Steam and basically the whole computer freezes, so I have to restart my computer. When I click the EHM-icon on my taskbar, it shows only this*. It's strange, because the problem occurred when I bought a new display. Any help?

*Link leads to prntscr.com.

EDIT: Nevermind, apparently I had 'Borderless Windowed'-option selected so that was the reason why my game wouldn't start. I changed my screen resolution first to 1024x768, changed the 'Window Mode'-settings on the game and then switched my resolution back to 1920x1080. Now it works fine. :thup:
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