I need help please

Having difficulty installing or running EHM? Having trouble purchasing the game through Steam? Unable to get an addon or patch to work correctly? This is the place to ask for help! Please note that this is purely unofficial support offered by the TBL community.
Forum rules
Data Editing Forum: Editing the game, databases or saved games. Home of the EHM Editor and the EHM Assistant.

Game Add-ons Forum: Database projects, graphics and sounds. Any discussion which does not relate to editing databases or saved games.

Game Knowledge Discussion: Attributes, coaching, drafting, scouting, tactics and training/practice.

Rosters Forum: Discussion relating to all database and roster projects for Eastside Hockey Manager.

Technical Support: Difficulties, crashes and errors when installing or running the game (and nothing else). Any issues relating to the TBL Rosters must be posted in the TBL Rosters forum. Questions about how to install add-ons must be posted in the Game Add-ons Forum.

General EHM Chat: Anything relating to Eastside Hockey Manager 2004 / 2005 / 2007 / 1 which does not fall within any of the other forums.

Please carry out a forum search before you start a new thread.
Post Reply
MARCiacs
Junior League
Posts: 8
Joined: Mon Dec 12, 2011 5:19 am

I need help please

Post by MARCiacs »

Hello guys!

I recently found an old copy of my NHL Eastside Hockey Manager 2007 CD and I remembered how cool this game was, so I decided to install it on my computer. The ID Order code is on the CD, so I entered the code and it said that all the license for the copy has already been used. I am the only user of this game and I've change my computer since the last time I've played it, so, I was wondering if there was any possibilities that I can switch one of my license to my actual computer, so I can play the full version game. I've send an e-mail to eLicense yesterday and they replied me with a ticket number and it says "Please use this ticket number [TN#....] in the subject for all your replies". So... Is that mean I should re-send my e-mail to them with this number in the title of my e-mail? Or should I just wait? I'm pretty sure I'm not the first one with this kind of problem...

Ok, so that's the first thing. The second thing is that the game starts in 2006-07. I'd like to play with the 2010-11 roster, so I made a few search on google and found this website (nice job, btw). I downloaded the latest version of the game (Patch 3.0.4), plus the Custom Start Date Patch and finally the latest roster update this one, the Manimal 4.0. I told me I could start a new game and just continue it after the license problem will be settle. So I launched the game with the patch, try to create a new game with the Minimal 4.0 database and it gives me this :

Image

How can I fix this problem?

Thanks in advance for your answers,
Marc
User avatar
Loosie
Team Captain
Posts: 941
Joined: Fri Mar 14, 2008 2:16 pm
Custom Rank: Holy journeyman Batman
Location: Kitchener, Ontario, Canada

Re: I need help please

Post by Loosie »

The CSD Patch is not compatible with the CD version of the game.
User avatar
archibalduk
TBL Admin Team
Posts: 20372
Joined: Tue Jul 06, 2004 8:44 pm
Custom Rank: Seaside + Fruit Juice Mode
Favourite Team: Guildford (EPL) / Invicta (NIHL)
Location: United Kingdom
Contact:

Re: I need help please

Post by archibalduk »

Hi MARCiacs. Welcome to The Blue Line! :)

We ask that users try performing a forum search before posting a question because often an answer has already been posted and we can help you more quickly. Anyway, we have a thread about CSD Patch questions here.

I see that although you have EHM on a CD-ROM, you actually have the eLicense version of the game so it's not the CD-ROM version per se (the true CD version is free from eLicense). So your copy of the game should be compatible.

Try this:
archibalduk wrote:Thanks BlueSteel9; that helps. :thup: I doubt it is the fact you own an older computer, but it may be somehow related to your system setup. Two or three users have encountered a similar problem (such as ElPayaso) but we were able to solve it. Try following these instructions (you will need to first download and install ArtMoney Special Edition (Freeware)).
Btw, I'll merge this thread into our main CSD Patch in a day or two.
MARCiacs
Junior League
Posts: 8
Joined: Mon Dec 12, 2011 5:19 am

Re: I need help please

Post by MARCiacs »

Actually, I don't think there's any problem with the CSD patch... I've tried to start a new game without the CSD patch with the Manimal 4.0 satabase and it just gives me the same error message. :S
User avatar
archibalduk
TBL Admin Team
Posts: 20372
Joined: Tue Jul 06, 2004 8:44 pm
Custom Rank: Seaside + Fruit Juice Mode
Favourite Team: Guildford (EPL) / Invicta (NIHL)
Location: United Kingdom
Contact:

Re: I need help please

Post by archibalduk »

MARCiacs wrote:Actually, I don't think there's any problem with the CSD patch... I've tried to start a new game without the CSD patch with the Manimal 4.0 satabase and it just gives me the same error message. :S
Hmmm... :-k

Does it work with this version: https://skydrive.live.com/redir.aspx?ci ... 29C5C5!431
MARCiacs
Junior League
Posts: 8
Joined: Mon Dec 12, 2011 5:19 am

Re: I need help please

Post by MARCiacs »

Ok, good news, somehow, I found one of my old PC and uninstall the license, so I can install it on the computer I'm currently using.

I've tried to start a new game with the CSD Patch for both the Manimal 4.0 and the version you ask me to try on your previous post. I've also tried it without using the CSD Patch and it still gives me the same fatal error message.

Maybe I forgot to install something, like a patch or an update. I have downloaded the 3.0.4 Patch plus the CSD patch...
User avatar
archibalduk
TBL Admin Team
Posts: 20372
Joined: Tue Jul 06, 2004 8:44 pm
Custom Rank: Seaside + Fruit Juice Mode
Favourite Team: Guildford (EPL) / Invicta (NIHL)
Location: United Kingdom
Contact:

Re: I need help please

Post by archibalduk »

MARCiacs wrote:Ok, good news, somehow, I found one of my old PC and uninstall the license, so I can install it on the computer I'm currently using.

I've tried to start a new game with the CSD Patch for both the Manimal 4.0 and the version you ask me to try on your previous post. I've also tried it without using the CSD Patch and it still gives me the same fatal error message.

Maybe I forgot to install something, like a patch or an update. I have downloaded the 3.0.4 Patch plus the CSD patch...
Are you able to change the language to English? Does that prevent the error?
MARCiacs
Junior League
Posts: 8
Joined: Mon Dec 12, 2011 5:19 am

Re: I need help please

Post by MARCiacs »

archibalduk wrote:
MARCiacs wrote:Ok, good news, somehow, I found one of my old PC and uninstall the license, so I can install it on the computer I'm currently using.

I've tried to start a new game with the CSD Patch for both the Manimal 4.0 and the version you ask me to try on your previous post. I've also tried it without using the CSD Patch and it still gives me the same fatal error message.

Maybe I forgot to install something, like a patch or an update. I have downloaded the 3.0.4 Patch plus the CSD patch...
Are you able to change the language to English? Does that prevent the error?
I have change the language to English and I still have the same error message...
MARCiacs
Junior League
Posts: 8
Joined: Mon Dec 12, 2011 5:19 am

Re: I need help please

Post by MARCiacs »

OK!!! Here's some good news for me!

I've finally found my problem! For some reason, when I loaded the Manimal 4.0 roster, one file (nat_club.dat) didn't load correctly. I just extract it on my desktop, than copy it to the Manimal database and everything is working perfectly!!

Thanks a lot for you help guys, very appreciated!

So... in the future, if someone else have the same problem, they should check if their Zip extractor did the right job.

Well... I just can't wait to play it now!!! :joy: :joy:
Post Reply