I recently found an old copy of my NHL Eastside Hockey Manager 2007 CD and I remembered how cool this game was, so I decided to install it on my computer. The ID Order code is on the CD, so I entered the code and it said that all the license for the copy has already been used. I am the only user of this game and I've change my computer since the last time I've played it, so, I was wondering if there was any possibilities that I can switch one of my license to my actual computer, so I can play the full version game. I've send an e-mail to eLicense yesterday and they replied me with a ticket number and it says "Please use this ticket number [TN#....] in the subject for all your replies". So... Is that mean I should re-send my e-mail to them with this number in the title of my e-mail? Or should I just wait? I'm pretty sure I'm not the first one with this kind of problem...
Ok, so that's the first thing. The second thing is that the game starts in 2006-07. I'd like to play with the 2010-11 roster, so I made a few search on google and found this website (nice job, btw). I downloaded the latest version of the game (Patch 3.0.4), plus the Custom Start Date Patch and finally the latest roster update this one, the Manimal 4.0. I told me I could start a new game and just continue it after the license problem will be settle. So I launched the game with the patch, try to create a new game with the Minimal 4.0 database and it gives me this :

How can I fix this problem?
Thanks in advance for your answers,
Marc